Initiative: Difference between revisions
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''There is a systematic ambiguity with this word [''' | ''There is a systematic ambiguity with this word ['''initiative'''] in voice-interface design.'' | ||
# ''the first utterance of a dialog pair; for instance, a question that puts "reactive pressure" on the following utterance to be an answer in response.'' | #''the first utterance of a dialog pair; for instance, a question that puts "reactive pressure" on the following utterance to be an answer in response.'' | ||
# ''the flow-control of a dialogue. Whichever agent has control of the conversational flow has initiative.'' | #''the flow-control of a dialogue. Whichever agent has control of the conversational flow has initiative.'' | ||
''Note that initiative is not just who is talking. In an interview, for instance, the interviewer usually maintains initiative. While both parties speak regularly, and the interviewee often speaks for longer duration, the interviewer controls the flows by setting the agenda, asking the questions, requesting elaborations, and so on.'' | ''Note that initiative is not just who is talking. In an interview, for instance, the interviewer usually maintains initiative. While both parties speak regularly, and the interviewee often speaks for longer duration, the interviewer controls the flows by setting the agenda, asking the questions, requesting elaborations, and so on.'' | ||
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In this case is the system that initiates a new conversation session, maybe unrelated from the previous conversation/topic ('''proactive-mode/push mode'''). | In this case is the system that initiates a new conversation session, maybe unrelated from the previous conversation/topic ('''proactive-mode/push mode'''). | ||
So mixed-initiative happens on a system able to be reactive to user requests and at the same time being proactive, initiating new conversations (dialog sessions) with the user. In that sense, the initiative manager is a dialog manager able to manage directed- | So mixed-initiative happens on a system able to be reactive to user requests and at the same time being proactive, initiating new conversations (dialog sessions) with the user. In that sense, the initiative manager is a dialog manager able to manage directed-dialog flows, by example managing dialog digressions, arbitrating system-initiated notification/dialogs with previous conversation initiated by user (to accomplish a task), etc. | ||
== References == | ==References== | ||
<references /> | |||