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But there are many cases where the conversational system is not properly an agent, by example in pure [[command-and-control]] conversational systems that just execute automation commands to action (electro-mechanical) actuators, by example in [[home-automation]] or industrial automation realms. | But there are many cases where the conversational system is not properly an agent, by example in pure [[command-and-control]] conversational systems that just execute automation commands to action (electro-mechanical) actuators, by example in [[home-automation]] or industrial automation realms. | ||
The concept of conversational agent is currently also a synonym of [ | The concept of conversational agent is currently also a synonym of [[Voice assistant|virtual assistant]], in the sense of a real agentive/automation technology that assists humans to solve real-life problems, in real-time, with reactive and proactive dialogs (so called [[mixed-initiative]]), between the end-user and the assistant. | ||
A concrete example of a conversational agent that's a true agent, in the sense that act on behalf of end-user, conversating and explating tasks with other humans, is ''Google Duplex''<ref>https://ai.googleblog.com/2018/05/duplex-ai-system-for-natural-conversation.html</ref>. | A concrete example of a conversational agent that's a true agent, in the sense that act on behalf of end-user, conversating and explating tasks with other humans, is ''Google Duplex''<ref>https://ai.googleblog.com/2018/05/duplex-ai-system-for-natural-conversation.html</ref>. | ||
== References == | == References == |