Conversational Agent: Difference between revisions

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(Conversational Agent definition)
 
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Let's see what wikipedia states for conversational agent:
Let's see what wikipedia states for conversational agent:


''A dialogue system, or conversational agent (CA), is a computer system intended to converse with a human. Dialogue systems employed one or more of text, speech, graphics, haptics, gestures, and other modes for communication on both the input and output channel.''<ref>https://en.wikipedia.org/wiki/Dialogue_system</ref>
''A dialogue system, or conversational agent (CA), is a computer system intended to converse with a human. Dialogue systems employed one or more of text, speech, graphics, haptics, gestures, and other modes for communication on both the input and output channel.''<ref>https://en.wikipedia.org/wiki/Dialogue_system</ref>.
 
The wikipedia definition is pretty good but a bit updated, because even the voice interaction is not mentioned!


In common practice, conversational agent in an umbrella term generally used as synonym of chatbot, even if a chatbot is a conversational agent that communicate just via texts, on chat-based platforms (as instant-messaging mobile apps).  
In common practice, conversational agent in an umbrella term generally used as synonym of chatbot, even if a chatbot is a conversational agent that communicate just via texts, on chat-based platforms (as instant-messaging mobile apps).  
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